Pricing

Base

  • 500 users tracked monthly
  • emails monthly
  • For small businesses, blogs, e-commerce.

Premium

  • 500 users tracked monthly
  • emails monthly
  • Some features here
  • Advanced reporting

Compare in detail

Base

for personal
use

14-day trial

Premium

for small companies

14-day trial

Enterprise

the ultimate package + training

Contact us

Price / month

$

$

Custom pricing

LIVE CHAT

Number of agents

5 (+1 owner) unlimited custom

Visitors and Users tracking

up to 250 up to 250 custom

Email amount

up to 1000 up to 1000 custom

Data retention

30 days

Number of conversations

Default Replies

Full chat customization

Language version

Visitor details

Response by email

White label

Dedicated Staff Training

USER MANAGEMENT

Segments

Tags

Users lists

Profiles

Custom attributes

Companies

Import

Export

Events

USER ENGAGEMENT

Automated greetings

Proactive chats

Triggers

In-app messages

Email messages

Actions!

EMAIL MARKETING

Free emails to users

1,000 1,000 custom

Price for exceeded limit

$0.4 / 1,000 $0.4 / 1,000 $0.4 / 1,000

Send cold email

Spy cold email users

Email open rates

Email clicks

Custom template

Stats & reports

Daily Summary

Page views

Referrers

Agent activity

First response time

Average response time

Security

256-bit SSL secure connection

Trusted domains

Log in with Google

Banned visitors list

Credit card masking

2-step verification

IP restriction

Frequently asked questions

How does the free trial work?

You start with signing up with your email account. Then, you install the UserEngage widget on your website. Try all the features during the trial period. No credit card required. We are convinced that once you try it, you won’t be able to live without it.

Is the chat proactive? Can I start conversations with my customers?

You can start conversations by setting up automatic triggers depending on visitors’ activities that are based on for example page views, actions, events and many more.

How can I pay?

You can make the payment by credit card. If you have any questions about payments, please contact us directly.

Can I verify my users via my app user data?

Yes, once you install our widget on your website, your app user data will be sent automatically to UserEngage.

Who is a user?

Users are simply unique website visitors. By determining the price of your plan by the amount of your users, you only pay for as much as you use the service

Can I customize and translate your widget?

Yes. You can change the layout of the widget, however more sophisticated changes are reserved for higher plans. Every plan, including the free one, has your language version included.

How does your guarantee work?

We are very confident about our product because of its simplicity. If the convertion rate on your website does not improve by 7 percent during the first month of using the paid plan, you can get your money back.

Can I send alerts or news to my users (or part of them)?

You can set up actions for automatic chat messages or email messages targeted at a group defined by you.

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