PRICING

Regular

Good for small companies,
hobbyst and NGO

$19

per seat / month
billed annually or $29 billed monthly

  • Up to 50k users tracked monthly.
  • Unlimited chat and email conversation history
  • People and Trigger Analytics
  • Basic reporting
  • Full chat customization
  • Your language version
  • Full license
  • CMS & Shops integrations
  • Data security

Most popular

Premium

For growing teams,
who want more

$29

per seat / month
billed annually or $39 billed monthly

  • Up to 100k users tracked monthly.
  • Unlimited chat and email conversation history
  • People and Trigger Analytics
  • Advanced reporting
  • Full chat customization
  • Your language version
  • Full license
  • CMS & Shops integrations
  • Data security
  • Access Rules
  • Check social profiles
  • REST API

Business

Medium companies who need full integration with any services

$49

per seat / month
billed annually or $59 billed monthly

  • Up to 250k users tracked monthly.
  • Unlimited chat and email conversation history
  • People and Trigger Analytics
  • Advanced reporting
  • Full chat customization
  • Your language version
  • Full license
  • CMS & Shops integrations
  • Data security
  • Access Rules
  • Check social profiles
  • REST API

Enterprise

A packaged solution that meets
your team’s needs

Custom pricing

write to us
or call +1 (855) 223-9114

  • Unlimited number of users tracked monthly.
  • Unlimited chat and email conversation history
  • People and Trigger Analytics
  • Advanced reporting
  • Full chat customization
  • Your language version
  • Full license
  • CMS & Shops integrations
  • Data security
  • Access Rules
  • Check social profiles
  • REST API

Other features included in every plan

LIVE CHAT EVERYWHERE

Communicate with people who visit your website.

TRACK PEOPLE

See what visitors do on your website. Check actions, frequencies, statistics.

SEGMENT

Segment your users to send them dedicated messages.

IMPORT & CONNECT USERS

Import users -> send emails -> people automatically connected on your chat.

ABSENT REMINDERS

Send messages to remind users about your business.

ONBOARD USERS

Help users onboard on your website. Engage them to understand your service.

Questions & Answers

How does the free trial work?

You start with signing up with your email account. Then, you install the UserEngage widget on your website. Try all the features during the trial period. No credit card required. We are convinced that once you try it, you won’t be able to live without it.

How can I pay?

You can make the payment by credit card. If you have any questions about payments, please contact us directly.

How does the free plan work?

You can use a limited functional app for free. We offer you even more! With our free plan we ask you to put a small UserEngage badge with a link to our website. It does not have to be exposed. We recommend to place it in the footer.

How does your guarantee work?

We are very confident about our product because of its simplicity. If the convertion rate on your website does not improve by 7 percent during the first month of using the paid plan, you can get your money back.

Is the chat proactive? Can I start conversations with my customers?

You can start conversations by setting up automatic triggers depending on visitors’ activities that are based on for example page views, actions, events and many more.

Can I verify my users via my app user data?

Yes, once you install our widget on your website, your app user data will be sent automatically to UserEngage.

Can I customize and translate your widget?

Yes. You can change the layout of the widget, however more sophisticated changes are reserved for higher plans. Every plan, including the free one, has your language version included.

Can I send alerts or news to my users (or part of them)?

You can set up actions for automatic chat messages or email messages targeted at a group defined by you.

Compare in detail

Regular

for small companies

14-day trial

Premium

for medium companies

14-day trial

Business

for large companies

14-day trial

Enterprise

the ultimate package + training

14-day trial

Price / month (billed annually)

$19

$29

$49

$189

Price / month (billed monthly)

$29

$39

$59

$240

LIVE CHAT

Number of websites

Visitors and Users tracking

up to 50k up to 100k up to 250k unlimited

Data retention

Number of conversations

Default Replies

Full chat customization

Language version

Visitor details

Agents

Response by email

White label

Dedicated Staff Training

USER MANAGEMENT

Segments

Tags

Users lists

Profiles

Custom atributes

Companies

Import

Export

Events

USER ENGAGEMENT

Automated greetings

Unlimited Unlimited Unlimited Unlimited

Proactive chats

Triggers

In-app messages

Email messages

Actions!

EMAIL MARKETING

Free emails to users

20,000 30,000 50,000 75,000

Price for exceeded limit

$0.4 / 1,000 $0.4 / 1,000 $0.4 / 1,000 $0.4 / 1,000

Send cold email

Spy cold email users

Email open rates

Email clicks

Custom template

Stats & reports

Daily Summary

Page views

Refferers

Agent activity

First response time

Average response time

Security

256-bit SSL secure connection

Trusted domains

Log in with Google

Banned visitors list

Credit card masking

2-step verification

IP restriction

Start for free!

Ask our agents for help if any needed

JOIN NOW
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