PRICING

COMPARE PLANS

Small

Good for small companies,
hobbyst and NGO

$49

billed annually or $59 billed monthly

  • 1 agent (+1 owner)
  • 50,000 users tracked
  • $20 per an additional agent
  • 20,000 free emails
  • Basic reporting
  • Public API

Most popular

Regular

For growing teams,
who want more

$165

billed annually or $199 billed monthly

  • 10 agents (+1 owner)
  • 100,000 users tracked
  • $20 per an additional agent
  • 30,000 free emails
  • Standard reporting
  • Public API
  • Consulting $99/h

Premium

Medium companies who need full integration with any services

$832

billed annually or $999 billed monthly

  • Unlimited agents (+1 owner)
  • 250,000 users tracked
  • Additional agents are free
  • 50,000 free emails
  • Advanced reporting
  • Public API
  • 5h of free consulting, then $99/h
  • Support over chat

Enterprise

A packaged solution that meets
your team’s needs

Custom pricing

write to us

  • Unlimited agents (+1 owner)
  • Users tracked to be discussed
  • Additional agents are free
  • Send as many emails as you need
  • Advanced reporting
  • Public API
  • Consulting to be discussed
  • Best in class support
  • White label

Free plan

A limited plan for personal use.

Data retention 30 days

0 agents

Max 2 actions

Up to 5,000 users tracked

No free support

Required to use a badge

Other features included in every plan

LIVE CHAT EVERYWHERE

Communicate with people who visit your website.

TRACK PEOPLE

See what visitors do on your website. Check actions, frequencies, statistics.

SEGMENT

Segment your users to send them dedicated messages.

IMPORT & CONNECT USERS

Import users -> send emails -> people automatically connected on your chat.

ABSENT REMINDERS

Send messages to remind users about your business.

ONBOARD USERS

Help users onboard on your website. Engage them to understand your service.

Questions & Answers

How does the free trial work?

You start with signing up with your email account. Then, you install the UserEngage widget on your website. Try all the features during the trial period. No credit card required. We are convinced that once you try it, you won’t be able to live without it.

How can I pay?

You can make the payment by credit card. If you have any questions about payments, please contact us directly.

How does the free plan work?

You can use a limited functional app for free. We offer you even more! With our free plan we ask you to put a small UserEngage badge with a link to our website. It does not have to be exposed. We recommend to place it in the footer.

How does your guarantee work?

We are very confident about our product because of its simplicity. If the convertion rate on your website does not improve by 7 percent during the first month of using the paid plan, you can get your money back.

Is the chat proactive? Can I start conversations with my customers?

You can start conversations by setting up automatic triggers depending on visitors’ activities that are based on for example page views, actions, events and many more.

Can I verify my users via my app user data?

Yes, once you install our widget on your website, your app user data will be sent automatically to UserEngage.

Can I customize and translate your widget?

Yes. You can change the layout of the widget, however more sophisticated changes are reserved for higher plans. Every plan, including the free one, has your language version included.

Can I send alerts or news to my users (or part of them)?

You can set up actions for automatic chat messages or email messages targeted at a group defined by you.

Compare in detail

Free

for personal
use

register

Small

for small companies

14-day trial

Regular

for medium companies

14-day trial

Premium

for large companies

14-day trial

Enterprise

the ultimate package + training

Contact us

Price / month (billed annually)

Free

$49

$165

$832

Custom pricing

Price / month (billed monthly)

Free

$59

$199

$999

Custom pricing

LIVE CHAT

Number of agents

0 (+1 owner) 1 (+1 owner) 10 (+1 owner) Unlimited Unlimited

Visitors and Users tracking

up to 5,000 up to 50,000 up to 100,000 up to 250,000 to be discussed

Data retention

30 days

Number of conversations

Default Replies

Full chat customization

Language version

Visitor details

Response by email

White label

Dedicated Staff Training

USER MANAGEMENT

Segments

Tags

Users lists

Profiles

Custom attributes

Companies

Import

Export

Events

USER ENGAGEMENT

Automated greetings

Proactive chats

Triggers

In-app messages

Email messages

Actions!

EMAIL MARKETING

Free emails to users

5,000 20,000 30,000 50,000 75,000

Price for exceeded limit

$0.4 / 1,000 $0.4 / 1,000 $0.4 / 1,000 $0.4 / 1,000 $0.4 / 1,000

Send cold email

Spy cold email users

Email open rates

Email clicks

Custom template

Stats & reports

Daily Summary

Page views

Referrers

Agent activity

First response time

Average response time

Security

256-bit SSL secure connection

Trusted domains

Log in with Google

Banned visitors list

Credit card masking

2-step verification

IP restriction

Start for free!

Ask our agents for help if any needed

JOIN NOW
This website uses cookies.