Add a new user

Thanks to UserEngage widget you collect all the information you need about people visiting your website and then, send them personalized messages in an automated way. What about the already exisiting database of yours?

You can add a new user (or users) in a few ways, find the one that suits you below.

Add a single contact

  1. Go to Emails → Contacts
  2. Click “Add new” button - this will take you to a form with information about a contact
  3. Fill out the form
  4. Click Save
  5. Done!

Intercom and MailChimp importer

At UserEngage we value simple solutions. That’s why, when we’ve received a large number of requests how to import all the data our current customers have at Intercom and MailChimp, we decided to create a direct importer.

The only thing you need to do is to go to Settings → Import Data. We ask for your patience since the bigger your database is, the longer the import will take.

Use the data inside your custom script

Send the information about a given user including it in your custom script:

<script data-cfasync="false" type="text/javascript">
  window.civchat = {
    apiKey: 'YOUR_API_KEY',
    name: 'John Doe',
    email: ''
<script data-cfasync="false" type="text/javascript" src=""></script>

Add via API

Find out how you can add a new user using our API. Visit our documentation