HISTORY
Awesome journey for many milestones.
The beginning
Everything started in 2014, when we were working on a huge open-source project CivilHub. In July 2015, we officially published the project and the first cities started to join the community, bringing many visitors on our website.
We noticed that after a few visits, our users stopped coming back to our website despite a very positive feedback.
That’s why, we decided to build an app to help communicate with users, collect all the possible data about them and enable to engage them on the basis of their actions on the website.
We began working on UserEngage, which we had been planned to be for our own needs only.
July
First steps
We publish the very first basic versions of the app with live chat and a data tracking tool. We started using UserEngage on CivilHub and a couple of different websites. With time, our friends also wanted to try the app and install it on their own sites.
September
User feedback
For the first time we realized how powerful the platform we were creating is. We got a great feedback from our friends who were also keen on paying for the app if we add extra features they needed.
OctoberNew features
We started working on adding the features our users wanted in the app. We also decided to make UserEngage a SaaS project in a fair price.
DecemberLet the tests begin!
The information about the launch was published on many websites for alfa/beta testers. Out of the sudden, more than a few hundred people began testing our app on their own websites. We were pleasantly surprised to receive a very positive feedback with many suggestions to add more than … 1000 different features! We selected the ones that were appearing in most cases and we began working on adding them.
January
One of key features
We finished working on Actions and published them as the visual “Drag & Drop” builder to create the action paths.
March
More feedback
Forms, modals and advanced Filters in Events have been added to the app. Our users simply say what they want and we do our best to make it happen.
April
Started integrating
Our beta testers requested integrations with certain services and we began working on that. We announced the first integration with Shopify - an easy way to add our app to this most recognizable shopping platform.
May
Slack integration
Our users asked for an ability to reply from Slack. So, we added a full integration with Slack.
May
Zapier integration
We added an integration with Zapier for an easy and fast way of exchanging data.
May
Twilio integration
We were happy to announce that we finally added an integration with Twillio to send text messages from the app.
May
More integrations
Integrations with WordPress, Drupal, PrestaShop, Magento and many more...
June
Registration
The public registration was officially opened!
June
No time to waste!
Notifications of new messages were added to the app with an ability to turn them off. Mobile apps for iOS and Android.
June
Translations
First translations on German, Russian and Polish. More coming soon...
June
Big step
We've started to selling UserEngage overseas.
July
Industries soon
About Userengage
Our mission at UserEngage is to engage all people visiting your website by improving the communication and delivering personalized messages.
If you're interested, schedule a skype demo here
Phone: +1 (631) 480-1720
Email: [email protected]
or chat with us.
